Validate seller's information

From now on, developers can recognize the status of their users (new and current sellers), and determine if they have their complete data to be able to sell in Mercado Libre, receive money through Mercado Pago or use the prepaid card.
Know more about why they must complete their account information.

If the seller has their account blocked, share with them the following link to complete their information and continue using their account.

Request:

curl -X GET https://api.mercadolibre.com/users/$USER_ID?attributes=status&access_token=$ACCESS_TOKEN

Example:

curl -X GET https://api.mercadolibre.com/users/123456789?attributes=status&access_token=$ACCESS_TOKEN

Response:

{
   "status": {
       "billing": {
           "allow": true,
           "codes": []
       },
       "buy": {
           "immediate_payment": {
               "reasons": [],
               "required": false
           },
           "allow": true,
           "codes": []
       },
       "required_action": null,
       "sell": {
           "allow": true,
           "codes": [],
           "immediate_payment": {
               "reasons": [],
               "required": false
           }
       },
       "mercadopago_account_type": "personal",
       "mercadopago_tc_accepted": true,
       "site_status": "active",
       "confirmed_email": false,
       "shopping_cart": {
           "buy": "allowed",
           "sell": "allowed"
       },
       "immediate_payment": false,
       "list": {
           "allow": false,
           "codes": [
               "rejected_by_regulations"
           ],
           "immediate_payment": {
               "reasons": [],
               "required": false
           }
       },
       "mercadoenvios": "not_accepted",
       "user_type": null
   }
}

In the response, you can see that the user is blocked from posting (list: allow: false) due to pending regulatory information (codes: rejected_by_regulations).

In the previous response, you can see that the user is blocked to publish (list: allow: false) due to pending completion of regulatory information (codes: rejected_by_regulations).

Considerations

• Before performing the identity validation process, verify that the user is the person who appears in the documentation uploaded to the account at the time it was created.
• Go to Mi cuenta > Configuración > Mis datos.
• In case you need to change the account information, go to My data > I need help, to make the change (such as e-mail, ownership, name and surname, document, etc.).
• When completing the data in the account, you must still perform the identity validation.
• The legal representative of a company account is the one who performs the identity validation by presenting the corresponding documentation that proves this relationship.
• The validation of the user's identity can take up to 3 business days.